Shipping policy

Shipping Policy

Commitment to Delivery At Stryde, we work hard to ensure that all orders are processed and shipped as quickly and securely as possible.

Order Processing Orders are typically processed within 1–2 business days. Please note that processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances.

Estimated Shipping Times Shipping times vary depending on the destination and selected shipping method. Average transit times are:

  • United States: 5–8 business days
  • Canada: 5–8 business days
  • United Kingdom: 5–8 business days
  • Australia: 5–8 business days
  • New Zealand: 5–8 business days
  • Worldwide: 7–10 business days

These are estimated timeframes provided by our carriers and are not guaranteed.

Customs, Duties & Taxes All international orders may be subject to duties, taxes, and customs fees determined by the destination country. These charges are the responsibility of the customer. Stryde is not responsible for delays caused by customs processes.

Responsibility for Delivery Once your order has been shipped, delivery is handled by the carrier. Stryde cannot be held liable for delays, lost, or stolen packages once they have been handed over to the courier.

If you experience an issue with your delivery, we recommend contacting the courier directly using your tracking information. In the event of a missing package, our team will assist you in opening an inquiry with the courier, but we cannot guarantee reimbursement unless you have selected our insured shipping option.

Premium Expedited & Insured Shipping For customers seeking additional peace of mind, we offer a Premium Expedited & Insured Shipping service. This option prioritizes order processing and includes insurance to cover loss or damage during transit. Claims for insured shipments must be submitted within 7 days of the recorded delivery date.

Incorrect Shipping Information Please ensure your shipping details are entered correctly at checkout. Stryde is not responsible for orders shipped to incorrect addresses provided by the customer.

Tracking Your Order Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package.